Terms of service


Last Updated: August 9, 2026

Welcome to Harper House Studio.

These Terms of Service ("Terms") govern your use of the Harper House Studio website and your purchase of products or services directly from Harper House Studio.

Throughout these Terms, "Harper House Studio," "we," "us" and "our" refer to Harper House Studio. "You" and "your" refer to the customer or website user.

By accessing our website, placing an order or purchasing products directly from us, you agree to these Terms and our applicable policies, including our Return & Refund Policy and Privacy Policy.

If you do not agree with these Terms, please do not use the website or place an order.

1. Our Products

Harper House Studio creates and sells products that may include:

  • Original artwork

  • Art prints

  • Jewellery

  • Greeting cards

  • Stickers

  • Apparel

  • Totes and accessories

  • Print-on-demand products

  • Digital products

  • Custom or commissioned work

  • Other artist-designed merchandise

Our product selection may change at any time.

Many of our products are handmade, hand-finished or created using natural materials. As a result, slight variations in colour, texture, size, pattern, stone appearance, metal finish or other characteristics may occur.

These variations are part of the nature of handmade and natural-material products and are not necessarily considered defects.

We make reasonable efforts to display product colours and images accurately; however, colours may appear differently depending on your screen, device and display settings.

2. Eligibility to Purchase

By placing an order, you represent that you have the legal capacity to enter into a purchase agreement or have the permission of a parent or legal guardian where required.

You agree to provide current, complete and accurate information when placing an order.

3. Product Availability

All products are subject to availability.

We reserve the right to discontinue products, limit quantities, refuse or cancel orders, or correct pricing, product information or inventory errors.

In the unlikely event that an item becomes unavailable after you place an order, we will contact you and may offer an alternative, issue a refund or cancel the affected portion of the order.

4. Prices & Payment

Prices are displayed in the currency indicated on the website and may change without notice.

Applicable taxes, shipping charges and other fees will be displayed where applicable before your order is completed.

Payment must be successfully authorized before an order is processed.

We reserve the right to correct pricing or typographical errors. If an error affects an order you have already placed, we will contact you before proceeding whenever appropriate.

5. Orders & Acceptance

Submitting an order does not necessarily mean that we have accepted it.

We reserve the right to refuse or cancel an order where reasonably necessary, including because of suspected fraud, payment issues, inventory errors, incorrect pricing or other legitimate business reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Shipping & Delivery

Processing and delivery times are estimates unless expressly stated otherwise.

Delivery times may be affected by postal or courier delays, weather, holidays, customs, high-volume periods and other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Once an order has been transferred to a shipping carrier, delivery is also subject to the carrier's operations and policies.

If your order arrives damaged, defective or incorrect, please follow the process described in our Return & Refund Policy.

7. Returns, Refunds & Cancellations

Returns, refunds, exchanges and order cancellations are governed by our Return & Refund Policy, which forms part of these Terms.

Certain products are final sale, including earrings for hygiene reasons and certain custom, commissioned, personalized, made-to-order and print-on-demand products, except where an item is damaged, defective, incorrect or otherwise required by applicable law.

8. Handmade Jewellery & Natural Materials

Harper House Studio jewellery may contain natural or semi-precious stones, metals, glass beads and other materials.

Natural stones may vary in colour, markings, pattern, shape and texture. These variations make individual pieces unique and are not considered defects.

Materials used in each design may vary. Customers with known metal allergies or sensitivities should review the materials listed in the applicable product description before purchasing or contact us with questions.

All earring hooks used by Harper House Studio are nickel-free. However, because sensitivities vary from person to person, we cannot guarantee that any product will be suitable for every individual.

Jewellery should be used and cared for appropriately. Exposure to water, chemicals, perfume, lotions, excessive moisture or improper storage may affect the appearance or longevity of certain materials.

9. Intellectual Property

Unless otherwise stated, all original artwork, illustrations, designs, photographs, graphics, product designs, written content, branding and other creative content appearing on the Harper House Studio website or products are owned by Harper House Studio and/or the applicable artist and are protected by Canadian and applicable international intellectual property laws.

Purchasing an original artwork, print, card, jewellery item or other product gives you ownership of the physical product purchased. It does not transfer copyright or other intellectual property rights in the underlying artwork, illustration or design.

You may not reproduce, manufacture, copy, distribute, license, sell reproductions of, create commercial derivative works from or otherwise commercially exploit Harper House Studio artwork or designs without prior written permission.

10. Personal Photography & Sharing

Customers are welcome to photograph products or artwork they have purchased for normal personal and non-commercial purposes, including sharing photographs on personal social media accounts.

Such permission does not include the right to reproduce the artwork or design itself for sale, manufacture products using the design, distribute digital reproductions, create merchandise from it or otherwise use it commercially.

We always appreciate being credited or tagged when our work is shared, but such credit does not grant additional reproduction or commercial-use rights.

11. Digital Products

Where Harper House Studio offers digital downloads, purchasing a digital product grants you the licence described in the applicable product listing.

Unless expressly stated otherwise, digital products are for personal use only and may not be resold, redistributed, shared, reproduced for commercial purposes or used to create products for resale.

Copyright in the original artwork and design remains with Harper House Studio and/or the artist.

12. Custom & Commissioned Work

Custom, personalized and commissioned products may be subject to additional terms provided at the time of ordering.

Unless otherwise agreed in writing, purchasing commissioned artwork does not transfer copyright or reproduction rights to the purchaser.

Custom and commissioned products are generally final sale except in cases of damage, defect, error on our part or where otherwise required by law.

13. Website Content

You may use our website for lawful personal purposes.

You may not copy, scrape, reproduce, republish, distribute or commercially exploit website content without permission.

You may not attempt to interfere with the operation or security of the website or use the website for fraudulent, unlawful or abusive purposes.

14. Customer Reviews, Photos & Other Submitted Content

If you voluntarily submit a review, photograph, testimonial, comment or other content to Harper House Studio, you confirm that you have the right to submit that content.

Unless otherwise agreed, you grant Harper House Studio permission to use, reproduce and share content that you intentionally provide to us for promotional or business purposes.

We will not claim ownership of your original intellectual property simply because you submit content to us.

15. Marketing Communications

Placing an order does not automatically subscribe you to promotional marketing communications.

Where required by applicable law, promotional emails or electronic messages will be sent only where we have the appropriate consent or another lawful basis to do so.

You may unsubscribe from marketing emails at any time using the unsubscribe option included in the message or by contacting us.

Transactional communications relating to an order, payment, shipping, account or customer-service matter are not considered promotional marketing messages.

16. Third-Party Services

Our website and business may use third-party services to provide functions such as ecommerce, payments, shipping, analytics and other services.

Your use of certain third-party services may also be subject to their respective terms and privacy policies.

We are not responsible for the acts or omissions of independent third parties except to the extent required by applicable law.

17. Faire & Wholesale Orders

Orders placed through Faire are subject to applicable Faire terms and policies in addition to any terms that may apply between the purchaser and Harper House Studio.

Direct wholesale purchases may be governed by separate wholesale terms, including minimum order quantities, payment terms, resale conditions and return policies.

Nothing in these consumer Terms prevents Harper House Studio from entering into separate wholesale, retail, licensing or consignment arrangements.

18. Retail & Consignment Purchases

Products purchased from an independent retailer or consignment location are generally subject to that retailer's payment, return and exchange policies.

Questions regarding purchases made from a third-party retailer should first be directed to the retailer where the purchase was made.

19. Disclaimer

We make reasonable efforts to ensure that website information is accurate and up to date. However, errors, omissions or inaccuracies may occasionally occur.

To the extent permitted by applicable law, the website and its content are provided without guarantees beyond those expressly stated in these Terms or required by law.

Nothing in these Terms excludes warranties, guarantees or consumer rights that cannot legally be excluded.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Harper House Studio will not be liable for indirect, incidental, special or consequential damages resulting from use of the website or products.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Harper House Studio harmless from claims, losses or expenses arising from your unlawful use of the website, infringement of another person's rights or material violation of these Terms.

22. Privacy

Personal information collected through our website or in connection with purchases will be handled in accordance with our Privacy Policy and applicable Canadian privacy laws.

Payment information may be processed by third-party payment providers and ecommerce platforms according to their respective privacy and security practices.

23. Changes to These Terms

We may update these Terms periodically to reflect changes to our products, services, business practices or legal requirements.

The current version will be posted on our website with an updated effective date.

Changes will apply from the date the revised Terms are posted, except where otherwise required by law.

24. Governing Law

These Terms are governed by the applicable laws of the Province of Nova Scotia and the federal laws of Canada applicable therein, without limiting any consumer protection rights that may apply to you under applicable law.

Any dispute relating to these Terms will be handled by a court of competent jurisdiction, subject to any rights or remedies available under applicable consumer protection legislation.

25. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary, without affecting the validity of the remaining provisions.

26. Entire Agreement

These Terms, together with our Return & Refund Policy, Privacy Policy and any other policies or terms expressly incorporated into an order, constitute the agreement governing purchases made directly through Harper House Studio.

27. Contact Us

Questions about these Terms may be sent to:

Harper House Studio
Email: harperhousestudio888@gmail.com

By using our website or purchasing directly from Harper House Studio, you acknowledge that you have read and agree to these Terms, subject to your rights under applicable law.